AI that speaks like your brand,
not a robot.
Delegate customer service to autonomous agents. We handle design, implementation, and maintenance.
Nekto Agent
Online
24 /7
Availability
< 2 s
Avg. Response
15 +
Integrations
99.9 %
Uptime
What our clients say
"Having a chatbot as part of our communication channels has reduced phone calls and attracted a new type of customer to our business."
"The ability to book via WhatsApp using natural language is something many appreciate. This allows our restaurant to stay at the forefront without losing our essence."
Your automated competitive advantage
Operational efficiency and memorable customer experiences, without interruptions.
24/7 Support
Responds at 3 AM just like at 3 PM.
Orders & Reservations
Direct integration with Shopify, WooCommerce, and booking systems.
Brand Persona
Custom tone-of-voice design.
Omnichannel
Simultaneous deployment on Web, WhatsApp, and Instagram DM.
From idea to agent in 4 steps
A proven process to deliver results from day one.
Discovery
We analyze your brand, voice, and use cases to craft an agent tailored to you.
Design
We build your brand persona and conversation flows optimized to convert.
Deploy
Integration across Web, WhatsApp, and Instagram DM — seamless and instant.
Optimize
Continuous improvement from real data. Your agent evolves with every interaction.
Discovery
We analyze your brand, voice, and use cases to craft an agent tailored to you.
Design
We build your brand persona and conversation flows optimized to convert.
Deploy
Integration across Web, WhatsApp, and Instagram DM — seamless and instant.
Optimize
Continuous improvement from real data. Your agent evolves with every interaction.
Brand Persona
Nekto Agent
Your brand assistant
"Hi! How can I help you today? 😊"
Active channels
0ms downtime · 24/7 online · <1s resp.
Performance
-68%
Response time
Frequently asked questions
Everything you need to know before getting started.
How long does implementation take?
The full process takes 5–10 business days. This includes the discovery phase, agent design, and integration testing across your channels.
How is the agent trained with my information?
We use your company documentation, existing FAQs, product catalog, and any brand materials you provide. The agent learns your voice and specific use cases without sharing data with third parties.
What happens if the agent doesn't understand a question?
The agent automatically escalates to your human team when it detects it can't resolve the query. You define the escalation threshold and channel (WhatsApp, email, CRM).
Does it integrate with my CRM or current systems?
Yes. We integrate with major CRMs (HubSpot, Salesforce, Zoho), booking systems, Shopify, WooCommerce, and any REST API. We evaluate your stack during the discovery phase.
What data do the agents collect?
Only the data needed to resolve each conversation (name, query, order history if applicable). We don't sell or share data. We comply with GDPR and local data protection regulations.
Can I customize the agent's tone and personality?
That's the core of our service. We design a unique brand persona for your business: formal or informal tone, language, emojis, agent name, and specific conversation flows.
What support do you provide after implementation?
We offer continuous monitoring, performance adjustments, and support for new use cases. The agent improves with every real interaction and receives periodic updates at no extra cost.
Transform every interaction into value.
Have questions? Let's talk.
Montevideo, Uruguay